Dell LCD Out Of Box Auditing (OBA) - Northcourt 2nd SHIFT |
| Location: | Houston, TX |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Medical, Dental and Vision options |
| Type: | Full Time |
| Location: | Texas |
| Description: | Purpose
The purpose of this position is to ensure that all computer units have been satisfactorily repaired and that all technical problems reported by the customer have been addressed.
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| Duties: | Job Function
1.) Collect units from line after they have been cleaned before they are shipped out.
2.) Ensure that all functionality issues reported by the customer on the traveler match up with what has been repaired.
3.) Check to see that the unit has not sustained any damage during the repair process.
4.) Check the serial number on the box to ensure shipping address matches the box and the traveler.
5.) Inspect packaging to make certain it is secure and that the box is in good condition.
6.) Match up customer accessories with the right computer
7.) Ensure all items the customer sent in are together in the package when it is returned.
8.) Use leadership ability to ensure line quality through encouragement to others regarding following company rules and procedure such as reminding co-workers to wear smocks while on the line, etc.
9.) Consult support and then engineers when there is a failure that has not been addressed.
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| Qualifications: | Position Requirements
1) High School Diploma or Equivalent
2) Computer training diploma preferred
3) Possesses moderate knowledge of electronics
4) Experience with File Maker software is preferred
5) Must be able to speak, read and write English
6) Courtesy in all communications requests dealing with others.
7) Ability to work efficiently in a fast paced environment
8) Must be detailed oriented
9) QA/QC Experiences In Electronic is a MUST!!!!!! |
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