Software Test Technician

Location:Houston, TX
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Dental and Vision Options Available
Type:Full Time
Location:Texas
Description:Overview:
The SW Test Technician is primarily responsible for:
1. Performance of testing of small to large scale changes to existing and new applications/systems.
2. Test and verification of expected behavior between development and production environments
3. Explanation of issues and associated root cause
Duties:Responsibilities may include, but are not limited to:
• Develop, document, communicate, and/or implement test plans as needed for new features
• Review/input to use cases based on customer environments
• Lead the test effort throughout the entire development cycle, own and drive issues to completion
• Documentation of test results and regression efforts; ensure replication of issues found
• Research and understand technical issues
• Provide accurate and timely status reports, communicate effectively with key stakeholders
• Generate metrics based upon test results
• Work with development teams and cross-functional teams, to ensure product meets or exceeds company goals
Additional Responsibilities:
• High level understanding of the major clients and of CTS’s responsibility for delivering on them
• Understanding of, and dedication to, continuous improvement of our processes and ourselves to support CTS’s mission
• Eagerness to participate in change-oriented endeavors geared toward expanding our capabilities
• Willingness, as part of a team, to personally provide the commitment and effort required to solve a problem
• Willingness to vary job responsibilities as required to meet the needs of our clients
• Desire to learn as much as possible about our core systems

Qualifications:Position Requirements:
• Basic knowledge of SW development practices
• General understanding of basic business flows
• Novice to intermediate knowledge of query writing languages (SQL)
• Strong computer literacy and/or the comfort, ability and desire to advance technically
• Demonstrated talent for tackling problems from identification through resolution
• Proven ability to meet deadlines in a fast-paced environment
• Demonstrated ability to generate reports using raw data
• Demonstrated ability to manage and organize multiple activities in a dynamic, fast-paced, high stress environment with aggressive timelines
• Demonstrated ability to integrate and apply past experience toward troubleshooting test plans/issues
• Bachelor’s degree or 4 years relevant work experience
• Proficiency of all Microsoft Office applications, including Outlook, Word, Excel and Powerpoint as well as proficiency with Visio
• Understanding of computer component repair terminology, a plus
Skills Required:
• Excellent analytical, problem-solving, and trouble-shooting skills
• Detail-oriented with attention to processes and to product quality
• Self-motivated with a strong ownership of work assignments
• Detail oriented with excellent analytical and problem solving skills
• Good oral/written communication skills and interpersonal skills
• Ability to read, write, and analyze technical requirements
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